Privacy Policy

Romanian Board of Trade in Toronto (RBTT) · Last updated: January 09, 2026

1. Who We Are

The Romanian Board of Trade in Toronto (RBTT), also known as Camera de Comert Romana din Toronto (CCRT), is a not-for-profit corporation incorporated under the Canada Not-for-profit Corporations Act, with its registered office at 145 Riviera Drive, Unit 9, Markham, Ontario, L3R 5J8.

RBTT operates the website rbtt.ca and collects personal information in connection with its membership programs, events, communications and other activities.

2. What Information We Collect

We may collect the following categories of personal information:

• Identity information - your full name, job title and professional credentials
• Contact information - email address, phone number, mailing address
• Organization information - company name, industry, website URL, company logo
• Membership information - membership tier, application date, payment history
• Event information - event registrations, attendance records and preferences
• Communications - correspondence you send us, survey responses and feedback
• Website usage data - IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools)
• Payment information - billing details processed securely through our third-party payment provider (Stripe). We do not store full payment card details.

3. How We Collect Your Information

We collect personal information in the following ways:

• When you complete a membership application on our website
• When you register for events or programs
• When you contact us by email, phone or in person
• When you submit content for the member directory
• Automatically through cookies and analytics when you visit our website
• From publicly available sources to verify business information

4. How We Use Your Information

We use your personal information for the following purposes:

• Processing and managing your membership application and account
• Displaying your company profile in the RBTT Member Directory (with your consent)
• Sending you event invitations, newsletters and member communications
• Processing membership dues and event fees
• Responding to your inquiries and providing member support
• Administering elections, meetings and governance activities
• Improving our website and member services
• Complying with legal and regulatory obligations
• Promoting RBTT's activities and membership benefits

We will not use your personal information for purposes other than those identified above without your consent, unless required or permitted by law.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent - where you have given us explicit consent, such as opting into our newsletter or agreeing to appear in the Member Directory
• Contract - where processing is necessary to fulfill our membership agreement with you
• Legitimate interests - where we have a legitimate organizational interest, such as improving our services or administering our governance, provided your rights are not overridden
• Legal obligation - where we are required to process information to comply with applicable law

6. Member Directory

If you are an RBTT member, your company name, industry, membership tier, short biography, website URL and company logo may be displayed in the publicly accessible RBTT Member Directory on our website.

By submitting a membership application and agreeing to these terms, you consent to your business information being included in the Member Directory. You may request removal or amendment of your directory listing at any time by contacting us at info@rbtt.ca.

7. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers - trusted third parties who assist us in operating our website and delivering services, including Stripe (payment processing), Formspree (form submissions) and website hosting providers. These parties are contractually required to keep your information confidential and use it only for the services they provide to us.
• Other RBTT members - limited business contact information may be shared with other members for networking purposes, only where you have consented to such sharing.
• Legal requirements - we may disclose your information if required to do so by law or in response to a valid legal process.
• Organizational transfers - in the event of a merger, amalgamation or restructuring of RBTT, your information may be transferred to the successor organization.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies - required for the website to function properly
• Analytics cookies - help us understand how visitors interact with our website
• Preference cookies - remember your settings and preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Specifically:

• Active member records are retained for the duration of your membership
• After membership ends, we may retain certain records for up to seven (7) years to comply with legal and financial reporting obligations
• Event records are retained for up to three (3) years
• Communications and correspondence are retained for up to two (2) years

10. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• Access - you may request a copy of the personal information we hold about you
• Correction - you may request that we correct inaccurate or incomplete information
• Withdrawal of consent - you may withdraw consent to certain uses of your information at any time, subject to legal or contractual restrictions
• Deletion - you may request deletion of your personal information, subject to our legal obligations to retain certain records
• Opt-out of marketing - you may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly

To exercise any of these rights, please contact us at info@rbtt.ca. We will respond to your request within thirty (30) days.

11. Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), restricted access controls and regular security reviews.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

12. Third-Party Links

Our website may contain links to third-party websites, including member company websites listed in our directory. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised "Last updated" date. For significant changes, we will notify members by email. Your continued use of our website or membership in RBTT after any changes constitutes your acceptance of the updated policy.

15. Complaints

If you have a concern about how we handle your personal information, we encourage you to contact us first so we can attempt to resolve the matter directly. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.